Over the past week or so, there has been a major story break­ing in the tech world that between 2003 and 2008, Dell sold mil­lions and mil­lions of desk­top PCs that they knew had bad moth­er­boards. And Dell has had mil­lions of prob­lems because of that– com­pa­nies found hun­dreds or thou­sands of com­put­ers would unex­pect­edly quit work­ing and need seri­ous repairs, and as often is the case with com­puter prod­ucts, lots of them break after any war­ranty has expired.

It’s sad, it really is.  The last Dell I pur­chased was in 2003, an Insp­iron note­book that still “runs”.  I also had my dad pur­chase a Dimen­sion desk­top dur­ing that time.

Dell was once the com­pany to beat.  They were “it” when it came to price and reli­a­bil­ity, but obvi­ously some­where along the way they lost focus.  Why would they allow faulty prod­ucts to be sent out for years?  Wouldn’t the repair costs to them be extra­or­di­nary?  Appar­ently not, which just tells you how much it doesn’t cost them to make these com­put­ers.  Parts that would cost us hun­dreds of dol­lars to replace our­selves they can replace for a few dollars.

I will not be buy­ing any Dell prod­ucts for the time being — although I have been avoid­ing them for years now.  Ever since a friend who got the same lap­top as me in 2003 had to replace the moth­er­board because of a bad power Jack design.… Inter­est­ing how these things man­i­fest them­selves. Sin finds us out — even­tu­ally the truth always prevails.

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